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Terms Conditions That Govern Your Account

These terms set out how your leverpool888 account works — from how you fund it using Touch 'n Go eWallet, Boost, or GrabPay, to how withdrawals are processed and what we expect from you.

Account eligibility appliesLocal law governs accessTouch 'n Go eWallet, Boost, GrabPay coveredWithdrawal conditions statedAccount security obligations

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account conditions, our support team handles queries through the channels below. We aim to respond to terms-related questions within one business day via live chat, and within two business days for email submissions.

Live Chat Reach our support team directly through the live chat window in your account dashboard for questions about account conditions, verification steps, or payment terms.

Email Support Send detailed terms or account queries to our support email address listed in your account settings. We respond to written queries within two business days.

Account Help Centre Your account dashboard includes a help section covering common terms questions — withdrawal conditions, account verification steps, and deposit rules are all addressed there.

What These Terms Cover and How They Apply

leverpool888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account with us is subject to these terms from the moment you complete registration. Deposits made through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX are processed under the conditions described here — including minimum amounts, processing steps, and any holds that apply during

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account verification. Withdrawals follow a verification path: we confirm your account identity before releasing funds, and the method used for withdrawal must match the deposit method where our system requires it. We may update these terms when our services change; we will notify you via the
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contact details on your account before material changes take effect. If you continue using the account after a notified change, that counts as acceptance. Where a section of these terms conflicts with local law in Malaysia, the local law takes precedence. Players in Kota Bharu and
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elsewhere in Malaysia access the platform under the same conditions — eligibility depends on what local law permits in your area. We do not accept accounts opened on behalf of another person, and each account must be held by one individual only.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY STANDARDS

How We Handle Your Account and Data Under These Terms

We take the security of your account and the data attached to it seriously. These terms describe our obligations to you as clearly as our obligations from you — here is how we handle the key areas.

Data Retention

We retain your account data for as long as your account is active and for the period required under applicable Malaysian law after closure. You may request a summary of held data via email support.

Cookie Use

Our platform uses cookies to keep your session active and to remember your payment preferences, including your chosen method among Touch 'n Go eWallet, Boost, and GrabPay. You can manage cookie settings in your browser.

Account Security

Your account is protected by password and OTP verification on login. We never ask for your full password by email or chat — any such request should be reported to support immediately.

Requesting Changes

To update your registered contact details or request account data corrections, submit a written request through email support with your account ID. We process verified requests within five business days.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, account access, and how to get things changed.

These terms apply to every account holder on leverpool888. By registering and using the platform, you confirm you have read these conditions and that access is permitted under the laws that apply to you.

No. Deposits must come from a payment account registered in your own name. Using another person's Touch 'n Go eWallet, Boost, or GrabPay account breaches these terms and may result in account suspension.

We notify you via the contact details on your account before any material change takes effect. Continuing to use your account after the notified date counts as acceptance of the updated terms.

Send a written request to our support email with your account ID. We will provide a summary of the personal data we hold within the timeframe required under applicable Malaysian law.

Withdrawals require identity verification on your account. The withdrawal method must match your deposit method where our system requires it, and your account must be in good standing with no open disputes.

Raise the matter through live chat or email support with your account ID and a description of the issue. Our team will review the case and respond within two business days with a written outcome.

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